A blueprinting approach to service innovation in private educational institutions

A blueprinting approach to service innovation in private educational institutions

This study proposes an efficient service delivery system using a blueprinting approach to service innovation in private educational institutions. This case study presents a flow chart based on administration blueprinting of a private preparatory school for college entrance examination, located in South Korea, to streamline process criteria based on administrative procedures for students and the...

Preamble of Constitution VS Govt.'s Policy to Promote Private Higher Educational Institutions in India: A Mathematical Model for Solution

Outsourcing Failures That Hamper Service Innovation - a Case Study Using the Service Blueprinting Method

The key objective of this paper is to identify and analyse critical failure points that may prevent potential innovations introduced by an outsourcing service provider. The paper applies the service blueprinting method as a tool for systematic description and analysis of an industrial outsourcing process. The main benefit of the service blueprinting technique is that it makes the service provis...

eServices in Retail - An Extended Service Blueprinting Approach

Private Cloud in Educational Institutions: An Implementation using UEC

Cloud Computing, the emerging technology, delivers IT capabilities as services-on-demand using internet. Though the Cloud technology possesses lot many benefits, it suffer several challenges which hinders the adoption of public cloud by many organizations. Since the consumer has to depend on the cloud provider’s infrastructure that is not completely controlled internally by the consumer, the ma...